Tag Archives: Lync

Response Group Transfers to External Numbers Fail when being diverted by a thrid party

I’m not going to do my usual detailed write up on this one just figuring this might help someone Googleing, But I recently had to look into an issue for a customer who had another intergrator build thie Skype4B platform and all worked well. The issue was that when a call came from an external… Read More »

Audiocodes Analog calls drop on Transfer / Hold

So I recently had an issue at a customer where any Polycom 2W Wireless conference phone devices attached to an Audiocodes M1000 FXS ports would drop calls when attempting to establish a second call using the “Multi Party” button, but this issue could apply to any analog device that uses Hook-Flash to switch between virtual… Read More »

AudioCodes CloudBond In Depth Review Part 1

Update: Part two is over here For anyone that knows me, they know it’s no secret I’m a fan of “Team Blue” (Audiocodes), so with the announcement of the Audiocodes CloudBond for Office 365  I was a little giddy to get my hands on one, especially as the days of PSTN dialling in Cloud PBX… Read More »

WPC2016 content downloader script

Hey all, just a quick one. Wrote a quick and nasty script to download any of the relevant content from Microsoft World Partner conference 2016. Its a manually defined list of content on resources.wpc.microsoft.com using Powershell 3’s Invoke-WebRequest cmdlet.   Just download and run the script and the files will download into the current directory. If you… Read More »

Skype4B Analog Device Manager Preview and Cheat Snippet

Argh, I couldn’t hold this in any longer. I’ve been working on a nice little PowerShell GUI that speeds up the creation/administration of Analog devices in the Lync / Skype for Business with an external gateway. The GUI does all the nice things for you making it simple to add/change voice policies, select OU (and… Read More »

Polycom Real Presence Trio Remote Party “cuts out”

This is a real silly one, but I figured I’d post it for anyone else that come across the issue A customer of mine had a Real Presence Trio UC installed by a Video conferencing vendor whom had converted an older legacy system over using a Trio Visual Plus unit, but had never really played… Read More »

Nectar Monitoring VKM Setup Script

Just a quick post on a small powershell script that prepares your Skype4B / Lync servers to support the Nectar UCF/UCD VKM pack. This script will do most of the leg work in regards to configuring each host for the VKM deployment, you still need to build the RIG etc Adds the Nectar user to… Read More »

Prepare and Configure a Polycom Real Presence 300/310/500/700 Group Series for Skype for Business / Lync

Update: it appears the 6.1.2 update allows registration to Office365 without switching to Skype Mode or needing a Touch panel. I’ll test this more in depth when I get back to the office. Looking for more detail? Polycom Legend Jeff Schertz has done two brilliant articles going in depth on the Group Series for both… Read More »

Fixing the Win + Y shortcut for Skype For Business 2016

Like many of you I’ve been a big fan of the OCS / Lync / Skype4B stack for many years. And as an avid user of Lync/Skype4B 2013 I would use the “Windows + Y” global shortcut several times a day. The Shortcut For those of you who don’t know, on Lync 2013 pressing the… Read More »

Delegates continually re-appearing in Skype for Business / Lync

So I recently had an issue I was called out to address at a customer’s environment where the delegate sync notification “You were added as a delegate for Joe Blogs” would appear over and over for a multitude of users The first this was to check was that it was being correctly logged in the users… Read More »