I’ve finally finished it! After my last script for 2106/2017 I decided to make a fully automatic Australian Response Group holiday sets for 2018 and beyond. I had planned to release a 2017/2018 version in October.. and after actually writing it all. I figured it would be heaps more reliable to use a proper Government… Read More »
Update 18/01/2018: Plantronics have posted an article going into the design process of the 8200 over here So, its after August 25th, the Embargo is lifted and I can finally talk to you about the Plantronics Voyager 8200 First off, Wow, It seems like my initial first impressions with the Plantronics Voyager 8200 were extremely… Read More »
Update 18/01/2018: Plantronics have posted an article going into the design process of the 8200 over here Update: Full Review and video samples over here So I was lucky enough to play with a Plantronics 8200 UC during the Melbourne UC Meetup last night, thanks to Simon at Plantronics. The device is the logical evolution… Read More »
Another one I’ve been scratching my head for days on and finally found a fix. I cant take all the credit for this. One of my co-workers Chris helped find the solution along with some pointers from the TechNet forums over here Also turns out the sexy beast that is Ken Lasko ran into a… Read More »
So I recently ran into a situation with a deployment where I needed to use my admin accounts UPN to sign into office365 instead of the tenant account, This works fine for hybrid up, until the point you cutover internal DNS to point to the internal infrastructure instead of Office365 Then, whenever you attempt to use… Read More »
Whats this? a Sonus article? Damn straight it is! So I was recently doing a deployment for a larger organisation. One of my first deployments using a Sonus SBC to do LDAP routing instead of an AudioCodes and I ran into some interesting issues For those that arent aware, Sonus SBC’s do AD lookups a… Read More »
So for those of you who don’t have your ear on the #skype4B hash tag on twitter (and you should) nyxgeek released an exploit for the Skype4B 2016 and Lync 2103/Skype4B 2015 Click to Run Client, that exploits XSS to allow for remote website execution without user interaction on the receiving users machine. On the… Read More »
So maybe you have moved your SDN master recently, or more likely. like me. you stuffed up the host name in a few of your hosts during the install process. To save yourself the effort of un-installing and re-installing the SDN Listener on every machine, you can just update the following config file. C:\Program Files\Microsoft… Read More »
The issue So, I ran into a weird issue a while back where Response Group Calls would be answered by RGS, the IVR messages and actions would play out and the call would be dropped into a queue to look for an agent. The Caller would hear the queue on hold music and after the… Read More »
So you might have seen the recent announcement regarding Skype for Business online port requirements changing, if not take a quick stop by Thomas Binder’s article over on the MS Tech Community. First off, this change only affects users homed in Skype for Business Online (IE, Office365) So if you’re running an On-Prem or… Read More »